The Human Solution Goes the Extra Mile

by The Human Solution on July 10, 2014

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The picture that shows just how far The Human Solution will go for our customers

At The Human Solution, we love going the extra mile for our customers. No matter who you are or what you’re buying, we want to make sure everyone who works with us has a great experience. Recently, one of our customers found out just how committed we are, and the results have kind of blown up the Internet.

Our customer laid out the whole thing in an awesome post on Imgur. It starts when he was informed of a slight delay with his desk. Upon receiving the update, the customer replied with a simple request:

The request that started it all (image via u/Pavis0047 on Imgur; click for larger picture)

Keeping our customers happy is our #1 priority, so we knew what we had to do. With the time limit set, our best artist set about a race against the clock. But little did he realize the stakes were about to be raised:

The customer ups the ante (Image via u/Pavis0047 on Imgur)

After furious work, our resident artist created the image you see at the top of the post. A T-Rex, a pony, and the natural hobby for them to share in: crafting hobby horses. You know what? It’s so awesome, let’s see it again.

Just beautiful. Click to see it in glorious high res.

But the story doesn’t end there. Our customer decided to share the results on Imgur, where the post exploded. It even became Imgur’s #1 Most Viral Post! Here’s just a sample of some of our favorite comments:

Thanks, Sweari2! That’s certainly what we’re aiming for.

As you can see, people were quick with the superlatives.

So do we! That’s why we put it in our name!

Of course, this is the Internet so there’s just no pleasing some people:

Don’t worry, MrVaderSkywalker and janineteneleven. Customer service comes first here, so I’ve got you covered.

This is why they have me writing the blogs instead of making the pictures

Not only that, but this isn’t the first time we’ve got the extra mile for a customer in need!

Even Godzilla knows the importance of standing while you work!

The question of how one, exactly, "hooks 'em ergonomically" has been a topic of fierce debate around the office

Of course, there’s a point to all this silliness. With The Human Solution, the customer comes first. That’s the bedrock principle of our company and the main reason for our success. Customer service is more than just a catchphrase for us, it’s something embedded in our very core. And on anything from a warranty issue, to a question about functionality, to a very important drawing, you can rest easy knowing that our well-trained, highly knowledgeable staff of ergonomic experts are here to help you.

Oh, and in case you were wondering, the customer is a man of his word.

Learn more about ergonomics and experience our excellent customer service firsthand atΒ


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{ 4 comments… read them below or add one }

Abby July 11, 2014 at 10:46 pm
rince1wind July 12, 2014 at 2:34 pm

Very funny! Also I recognize the the CowBoy from Moo Mesa up there. πŸ™‚ If I could afford your desk I would buy it.

Arianna Fortner July 12, 2014 at 3:06 pm

We’re about to start shopping for new workspace desks to go with some built-in shelving in a newly renovated home… I personally need two desks! One for computing, and one for drawing (so the latter needs to tilt!) I think you guys will have us covered. πŸ˜€

MrVaderSkywalker July 14, 2014 at 8:20 pm

Thank you for having corrected the situation πŸ˜‰

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