At The Human Solution, we love going the extra mile for our customers. No matter who you are or what you’re buying, we want to make sure everyone who works with us has a great experience. Recently, one of our customers found out just how committed we are, and the results have kind of blown up the Internet.
Our customer laid out the whole thing in an awesome post on Imgur. It starts when he was informed of a slight delay with his desk. Upon receiving the update, the customer replied with a simple request:
Keeping our customers happy is our #1 priority, so we knew what we had to do. With the time limit set, our best artist set about a race against the clock. But little did he realize the stakes were about to be raised:
After furious work, our resident artist created the image you see at the top of the post. A T-Rex, a pony, and the natural hobby for them to share in: crafting hobby horses. You know what? It’s so awesome, let’s see it again.
But the story doesn’t end there. Our customer decided to share the results on Imgur, where the post exploded. It even became Imgur’s #1 Most Viral Post! Here’s just a sample of some of our favorite comments:
Of course, this is the Internet so there’s just no pleasing some people:
Don’t worry, MrVaderSkywalker and janineteneleven. Customer service comes first here, so I’ve got you covered.
Not only that, but this isn’t the first time we’ve got the extra mile for a customer in need!
Of course, there’s a point to all this silliness. With The Human Solution, the customer comes first. That’s the bedrock principle of our company and the main reason for our success. Customer service is more than just a catchphrase for us, it’s something embedded in our very core. And on anything from a warranty issue, to a question about functionality, to a very important drawing, you can rest easy knowing that our well-trained, highly knowledgeable staff of ergonomic experts are here to help you.
Oh, and in case you were wondering, the customer is a man of his word.
Learn more about ergonomics and experience our excellent customer service firsthand at TheHumanSolution.com.