One thing you will want to remember is that you MUST attach the board in order to remove the shipping pin and adjust the height of the tray. This really mystifies some people, but it’s actually not magic; it works this way because the mechanism is spring-loaded, and you need the leverage created by the tray in order to release and adjust it. This is probably the number one source of confusion that we hear about when it comes to assembling a keyboard tray, but, lucky for you, we made this video that not only explains, but shows how to do it correctly.
If you do have any questions that are not answered by the video, please feel free to call us or use our live chat feature, and we’ll be happy to assist!
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